There are some cities where DoorDash still allows its Dasher to start work, but there are also cities that require it. After your first dash, we'll send you a Dasher activation kit that contains items like a food warming bag, Red Card, hand sanitizer, and mask for Dasher safety. And all of that requires a red card to complete the order. The Welcome Kit includes. Click on the "Settings" sub-tab. When you just sign up to be a Dasher The maddening error message, Dasher must be active to schedule orders, usually means something is incomplete in your application. Doordash Dashers must be active in order to schedule dashes. Order has been changed and updated Notification from DoorDash What does it mean? No one knows for sure how long DoorDash will put you on the waiting list because only the company determines the needs of Dashers in each area. Do you know how to remove this pop-up message? Every time I get the error message of "dasher must be active to schedule dashes". You will usually receive notifications in the app that you are late and warning that your shift will be canceled. And this issue seems to be related to the device's operating system driver, in this case, iOS and iPadOS on the iPhone and iPad device. In this article, well cover everything that you need to know. Heads up Dashers! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How to schedule and edit DoorDash shifts To schedule hours in the Dasher app, visit the Schedule section and tap the day you want to schedule. Scroll down to the "Advanced Settings" section and select the "Enable Schedule Dashes" option. Make sure you have completed the DoorDash sign-up process, including activating your Red Card, and if you are still getting this error message, reach out to DoorDash support. I have never dashed before and it says i will get my red card and welcome kit after my first dash but I cant get my first dash done. Most commonly, it affects new DoorDash drivers who have not yet been fully approved, or are missing critical information. Wrap up. Choose whether or not to accept orders, find demand near you, and earn more instantly with promotions like Challenges and Peak Pay in the Dasher app. If you are put on the waiting list, its possible that there are already too many active Dashers in your chosen area. In addition, if the area and device you are using supports digital wallets such as Apple Pay and Google Pay, you can check the Red Card page in the Dasher app to check if your account is eligible to use a virtual Red Card. I have to assume the app is having problems ? Chances are, its affecting other drivers as well. The email notifying you that you have been deactivated will also contain a link and instructions, if applicable, for the appeals form, which you can also find here. Then, when you go back and attempt to start Dashing, the app should finally let you. Whether your account simply hasnt been activated yet or youve been permanently banned from driving for DoorDash, knowing the cause of the error can help you take steps towards fixing it. Our advice, if you already have a Red Card in your hands just activate it. 3. Your account might be deactivated Once you have provided all of the required information, you will be able to activate your account and start using Dasher! Are you a Dasher? Hourly pay is calculated using average Dasher payouts while on a delivery (from the time you accept an order until the time you drop it off) over a 90 day period and includes compensation from peak pay, tips, and other incentives. Because some drivers say if this error message goes away after activating it. Dasher app glitch If you dont find the option to activate a virtual card you can try to contact support to ask. They began to develop their services to reach more businesses that require ordering and delivery services. Cookie Notice document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Once you think you are ready to accept DoorDash orders, you might get the message: . I am a new dasher and every time i try to schedule a dash it says gives me and error saying: Dasher must be active to schedule dashes. The app will randomly tell me that my background check is good, my bank account has been added and to start my first dash. Im disappointed I havent got my money car payment is behind I have 621.23 havent been put in my account yesterday I got Deactivated because I didnt drop off the customers food because I didnt have the gas to go for a 15 minute ride hoping and praying that I can get my money met a Dasher they showed me how to open the dasher app but Im blocked out cant pay bills Have 3 Kids that needs me to Provide I have done a Amazing job to not be helped in the right manner, Your email address will not be published. After that, you will select your vehicle type and vehicle details, if applicable. Your email address will not be published. Scan this QR code to download the app now. If you're a DoorDash dasher, you may try to schedule a Dash and get the following error message: "Dasher must be active to schedule dashes." When this happens, it's because your Dasher account is having an issue - most likely because your account hasn't been activated yet. Sometimes the outskirts of town zip codes will be less saturated with drivers and allow you to dash. Currently, Doordash is on the rise, not only the number of its users is increasing but also the number of its delivery drivers who work for this platform. Keep up the good work. Error message "Please have your red card setup" when Try to Schedule or Start a Dash, Unable to load data error message on the Dasher app when scheduling a Dash or tap a Dash Now, Doordash New Driver Activation: How Long and How to Speed up the Process. However, some checks can get very complicated to deal with, making it difficult for the computer system to provide a conclusive result. Hey, I just became a dasher about 10 minutes ago, and I can't for the life of me figure out what this means. Chat with Us in the Dasher App. Scroll down to the Advanced Settings section and select the Enable Schedule Dashes option. Dasher will also be offered to deliver from specific shops such as flower shops, candy shops, pet shops and so on. 2. With delivery, there are two big differences: You can use any mode of transportation: your car (two doors is fine), bicycle, or motorcycle. We think that might be true if the drivers work in a big capital city where many consumers already use this service. As a DoorDash dasher, you must be active in order to schedule dashes. If you are a new Dasher, chances are you will be required to activate a physical or virtual red card. Please try again later" . DoorDash Dasher Support. Log in. You will then be able to add your bank account information. Setup a virtual red card And whether you Dash Now or schedule when you deliver, you can forget about reporting to an office or a boss. The use of reloadable debit cards is a new thing for some delivery drivers in several regions. Or, maybe theyre just not aware of how it works. How Long Does It Take for Modge Podge to, This website uses cookies to improve your experience. Under normal circumstances, the driver account can be activated within one to two weeks. Call Us (855-431-0459) What is the difference between food delivery and rideshare. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi brand new Dasher here, Ive done a dozen deliveries with DoorDash this week and Im quite satisfied with the results. Youre on waiting list Click on the Save Changes button at the bottom of the page. 4. Now when you create or edit a dash, youll see an additional field where you can enter in a start and end time for your dash. @DoorDash_Help bf made an acc after being on a waiting list for over a year background check and his activation kit should be arriving , However doordash claims that even without it he could dash . Tried to continue and Im getting this. 3. To become active for DoorDash, you must carefully and thoroughly complete all of DoorDashs sign-up steps. Include any evidence available, such as photos or screenshots, to support your case. Next, take a look at your internet connection. According to the error message you see, it means that you currently do not have an active DoorDash red card in your driver account. Suddenly this morning, I have the message above for the first time ever. You should also check to make sure your drivers license is still valid and on file. DoorDash also updates their background checks occasionally, so even if you passed your original background check, if something has come up on your background check since then, you may be deactivated. Visit Help Center. This means that you need to have the DoorDash app open and running while you are waiting for an order. You need to know, that you can still get access to the Dasher app even though your account has not been fully activated. But different things can happen if the area or city you choose already has enough active Dashers. Don't click on the "I can't do this order option" this will unassign you and you . For newly registered drivers who get this message, most likely their account has not been activated by DoorDash and they are still waiting for the background check process. DoorDash requires you to maintain a rating of at least 4.2 stars, and an order completion rate of 80%. 4. To delete, tap on Delete in the top right corner. One of them that is quite popular is the error message that says Dasher must be active to schedule dashes. Get Virtual Red Card and Request a physical Red Card. If youre already close to the threshold for deactivation, DoorDash may be more likely to move you back to the waitlist in the event of there being too many other drivers. 1. Plus, they can help you keep track of your training schedule. I signed up a couple weeks ago but just recently tried to complete my first dash. This condition requires personnel in the authorities/Police to manually check your application. 2023 - Know How Community. This is optional, but if you enter in a time frame, your dash will only be active during that time period. As an independent contractor, you have the freedom to drive whenever you want, wherever you want. If they cant help with that, order a physical card then ask for support to allow you Dash while waiting for the card to arrive. 2. I know an error message notification in the app is quite annoying, especially if it prevents you from working and earning. Do I need any experience to be a DoorDash driver? Some DoorDash drivers have shared that you can try clicking Dash Now or Instant Dash to do some deliveries before you are fully active, though this may not work in all areas. The following is an example of screen captures of Dasher who experiencing a red card setup issue when trying to schedule or start a Dash now. This happens when there are too many other DoorDash drivers in your area. 3. 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